Mac Remote Desktop 8



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We regularly update the Remote Desktop client for macOS, adding new features and fixing issues. Here's where you'll find the latest updates.

If you encounter any issues, you can always contact us by navigating to Help > Report an Issue.

Download this app from Microsoft Store for Windows 10, Windows 8.1, Windows 10 Mobile, Windows Phone 8.1, Windows 10 Team (Surface Hub), HoloLens. See screenshots, read the latest customer reviews, and compare ratings for Microsoft Remote Desktop. Step 5: Configuring a Remote Desktop Connection. Open Microsoft Remote Desktop. Enter the following information in the provided fields. Again, you will be using your NetID credentials. Close the Edit Remote Desktop window. Double-click Work PC under My Desktops. Click Continue on the Verify Certificate window. Experience the power of Windows with RemoteFX in a Remote Desktop client designed to help you.

Updates for version 10.6.1

Date published: 04/20/2021

In this update, we fixed an issue that caused the client to stop responding when connecting to an RD gateway.

Updates for version 10.6.0

Date published: 04/20/2021

In this release we've made some significant updates to the shared underlying code that powers the Remote Desktop experience across all our clients. We've also added some new features and addressed bugs and crashes that were showing up in error reports.

  • Added native support for Apple Silicon.
  • Added client-side IME support when using Unicode keyboard mode.
  • Integrated Kerberos support in the CredSSP security protocol sequence.
  • Addressed macOS 11 compatibility issues.
  • Made updates to improve interoperability with current and upcoming features in the Windows Virtual Desktop service.
  • Fixed issues that caused mis-paints when decoding AVC data generated by a server-side hardware encoder.
  • Addressed an issue that made remote Office app windows invisible even though they appeared in the app switcher.

Important

As of this update, the macOS client requires macOS version 10.14 or later to run.

Updates for version 10.5.2

Date published: 02/15/2021

In this release, we've refreshed the application icon and made the following changes:

  • Added HTTP proxy support for RD Gateway connections.
  • Fixed an issue where an RD Gateway connection would disconnect and a message with error code 0x3000064 would appear.
  • Addressed a bug where workspace discovery and download wouldn't work if you included the port number in HTTP GET requests.

This is the last release that will be compatible with macOS version 10.13. If you're interested in trying out the latest pre-release builds of the macOS client, you can install beta updates from the Microsoft Remote Desktop Beta.

Updates for version 10.5.1

Date published: 1/29/2021

It's time for our first release of the year! In this version, we made the following changes:

  • Addressed an issue where the UI would stop resolving a workspace name during subscription.
  • Fixed an in-session bug where graphics updates would stall while the client continued to send input.
  • Resolved a number of reliability issues identified through crash reporting.

Updates for version 10.5.0

Date published: 12/02/2020

It's time for another update. Thanks to everyone who reported bugs and worked with us to diagnose and fix issues. In this version, we made the following changes:

  • You can now edit the display, device, and folder redirection settings of published PC connections.
  • Remote app windows now shrink to the dock when minimized.
  • Added a Connection Information dialog that displays the current bandwidth and round-trip time.
  • Added support for RD Gateway consent and admin messages.
  • Fixed an issue where an RDP file specifying a gatewayusagemethod value of 0 or 4 was incorrectly imported.
  • The Edit Workspace sheet now shows the exact time at which the workspace was last updated.
  • Removed trace spew that was output when using the --script parameter.
  • Addressed an issue where the client would return a 0x30000066 error when connecting using an RD Gateway server.
  • Fixed an issue users would be repeatedly prompted for credentials if Extended Protection for Authentication was set on the server.
  • Addressed reliability issues that users identified through crash reporting.
  • Addressed keyboard and VoiceOver-related accessibility bugs.

Updates for version 10.4.1

Date published: 11/06/2020

We've put together some bug fixes and small feature updates for this 10.4.1 release. Here's what's new:

  • Addressed several reliability issues identified through crash reporting.
  • Addressed keyboard and VoiceOver-related accessibility bugs.
  • Fixed an issue where the client would hang on reconnect when resuming from sleep.
  • Fixed an audio artifact heard when playing back the first chunk of a redirected audio stream.
  • Addressed an issue where the client would report a 0x5000007 error message when connecting using an RD Gateway server.
  • Corrected the aspect ratio of PC thumbnails displayed in the Connection Center.
  • Improved smart card redirection heuristics to better handle nested transactions.
  • Fixed a bug that prevented bookmark export if the bookmark's display name contained the '/' character.
  • Resolved a bug that caused a 0xD06 protocol error when running Outlook as a remote app.
  • Added support for a new integer RDP file property (ForceHiDpiOptimizations) to enable Retina display optimization.

Updates for version 10.4.0

Date published: 8/20/20

In this release, we've made substantial updates to the underlying code that powers the Remote Desktop experience across all our clients. We've also added some new features and addressed bugs and crashes that were showing up in error reporting. Here are some changes you may notice:

  • PC Quick Connect (Cmd+K) allows you to connect to a PC without creating a bookmark.
  • Auto-reconnect now recovers from transient network glitches for PC connections.
  • When resuming a suspended MacBook, you can use auto-reconnect to reconnect to any disconnected PC connections.
  • Added support for HTTP proxies when subscribing and connecting to Windows Virtual Desktop resources.
  • Implemented support for HTTP proxy automatic configuration with PAC files.
  • Integrated support for NETBIOS name resolution so you can connect to PCs on your local network more easily.
  • Fixed an issue where the system menu bar wouldn't respond while the app was in focus.
  • Fixed a client-side race condition that could cause decryption errors on the server.
  • Made improvements to monitor layout and geometry heuristics for multimon scenarios involving Retina-class monitors.
  • Multimon layout configurations are now maintained across session redirection scenarios.
  • Addressed an issue that prevented the menu bar from dropping in multimon scenarios.
  • User account UI that interacts with the macOS keychain will now surface keychain access errors.
  • Hitting cancel during workspace subscription will now result in nothing being added to the Connection Center.
  • Added key mappings for Cmd+Z and Cmd+F to map to Ctrl+Z and Ctrl+F respectively.
  • Fixed a bug that caused remote apps to open behind the Connection Center when launched.
  • Worked around an issue where AAC audio playback on macOS 10.15 would cause the client to stall.
  • Shift+left-click now works in Unicode mode.
  • Fixed a bug where using the Shift key triggered the Sticky Keys alert in Unicode mode.
  • Added a check for network availability before connection initiation.
  • Addressed pulsing of PC thumbnails that sometimes happened during the connection sequence.
  • Fixed a bug where the password field in the Add/Edit User Account sheet become multiline.
  • The 'Collapse All' option is now greyed out if all workspaces are collapsed.
  • The 'Expand All' option is now greyed out if all workspaces are expanded.
  • The first-run permissions UI is no longer shown on High Sierra.
  • Fixed an issue where users were unable to connect to Windows Virtual Desktop endpoints using saved credentials in the DOMAINUSERNAME format.
  • The username field in the credential prompt is now always prepopulated for Windows Virtual Desktop connections.
  • Fixed a bug that clipped the Edit, Delete, and Refresh buttons for workspaces if the Connection Center wasn't wide enough.
  • The 'email or workspace URL' field in the Add Workspace sheet is no longer case-sensitive.
  • Fixed a number of accessibility issues that impacted VoiceOver and keyboard navigation scenarios.
  • Lots of updates to improve interoperability with current and upcoming features in the Windows Virtual Desktop service.
  • You can now configure the AVC support level advertised by the client from a terminal prompt. Here are the support levels you can configure:
    • Don't advertise AVC support to the server: defaults write com.microsoft.rdc.macos AvcSupportLevel disabled
    • Advertise AVC420 support to the server: defaults write com.microsoft.rdc.macos AvcSupportLevel avc420
    • Advertise support for AVC444 support to the server: defaults write com.microsoft.rdc.macos AvcSupportLevel avc444

Thanks again to everyone who reported bugs and took the time to help us diagnose problems!

Updates for version 10.3.9

Date published: 4/6/20

In this release, we've made some changes to improve interoperability with the Windows Virtual Desktop service. In addition, we've included the following updates:

  • Control+Option+Delete now triggers the Ctrl+Alt+Del sequence (previously required pressing the Fn key).
  • Fixed the keyboard mode notification color scheme for Light mode.
  • Addressed scenarios where connections initiated using the GatewayAccessToken RDP file property didn't work.

Note

This is the last release that will be compatible with macOS 10.12.

Updates for version 10.3.8

Date published: 2/12/20

It's time for our first release of 2020!

With this update, you can switch between Scancode (Ctrl+Command+K) and Unicode (Ctrl+Command+U) modes when entering keyboard input. Unicode mode allows extended characters to be typed using the Option key on a Mac keyboard. For example, on a US Mac keyboard, Option+2 will enter the trademark (™) symbol. You can also enter accented characters in Unicode mode. For example, on a US Mac keyboard, entering Option+E and the 'A' key at the same time will enter the character 'á' on your remote session.

Other updates in this release include:

  • Cleaned up the workspace refresh experience and UI.
  • Addressed a smart card redirection issue that caused the remote session to stop responding at the sign-in screen when the 'Checking Status' message appeared.
  • Reduced time to create temporary files used for clipboard-based file copy and paste.
  • Temporary files used for clipboard file copy and paste are now deleted automatically when you exit the app, instead of relying on macOS to delete them.
  • PC bookmark actions are now rendered at the top-right corner of thumbnails.
  • Made fixes to address issues reported through crash telemetry.

Updates for version 10.3.7

Date published: 1/6/20

In our final update of the year, we fine-tuned some code and fixed the following behaviors:

  • Copying things from the remote session to a network share or USB drive no longer creates empty files.
  • Specifying an empty password in a user account no longer causes a double certificate prompt.

Updates for version 10.3.6

Date published: 1/6/20

In this release, we addressed an issue that created zero-length files whenever you copied a folder from the remote session to the local machine using file copy and paste.

Updates for version 10.3.5

Date published: 1/6/20

We made this update with the help of everyone who reported issues. In this version, we've made the following changes:

  • Redirected folders can now be marked as read-only to prevent their contents from being changed in the remote session.
  • We addressed a 0x607 error that appeared when connecting using RPC over HTTPS RD Gateway scenarios.
  • Fixed cases where users were double-prompted for credentials.
  • Fixed cases where users received the certificate warning prompt twice.
  • Added heuristics to improve trackpad-based scrolling.
  • The client no longer shows the 'Saved Desktops' group if there are no user-created groups.
  • Updated UI for the tiles in PC view.
  • Fixes to address crashes sent to us via application telemetry.

Note

In this release, we now accept feedback for the Mac client only through UserVoice.

Updates for version 10.3.4

Date published: 11/18/19

We've been hard at work listening to your feedback and have put together a collection of bug fixes and feature updates.

  • When connecting via an RD Gateway with multifactor authentication, the gateway connection will be held open to avoid multiple MFA prompts.
  • All the client UI is now fully keyboard-accessible with Voiceover support.
  • Files copied to the clipboard in the remote session are now only transferred when pasting to the local computer.
  • URLs copied to the clipboard in the remote session now paste correctly to the local computer.
  • Scale factor remoting to support Retina displays is now available for multimonitor scenarios.
  • Addressed a compatibility issue with FreeRDP-based RD servers that was causing connectivity issues in redirection scenarios.
  • Addressed smart card redirection compatibility with future releases of Windows 10.
  • Addressed an issue specific to macOS 10.15 where the incorrect available space was reported for redirected folders.
  • Published PC connections are represented with a new icon in the Workspaces tab.
  • 'Feeds' are now called 'Workspaces,' and 'Desktops' are now called 'PCs.'
  • Fixed inconsistencies and bugs in user account handling in the preferences UI.
  • Lots of bug fixes to make things run smoother and more reliably.

Updates for version 10.3.3

Date published: 11/18/19

We've put together a feature update and fixed bugs for the 10.3.3 release.

First, we've added user defaults to disable smart card, clipboard, microphone, camera, and folder redirection:

  • ClientSettings.DisableSmartcardRedirection
  • ClientSettings.DisableClipboardRedirection
  • ClientSettings.DisableMicrophoneRedirection
  • ClientSettings.DisableCameraRedirection
  • ClientSettings.DisableFolderRedirection

Next, the bug fixes:

Mac remote desktop client 8
  • Resolved an issue that was causing programmatic session window resizes to not be detected.
  • Fixed an issue where the session window contents appeared small when connecting in windowed mode (with dynamic display enabled).
  • Addressed initial flicker that occurred when connecting to a session in windowed mode with dynamic display enabled.
  • Fixed graphics mispaints that occurred when connected to Windows 7 after toggling fit-to-window with dynamic display enabled.
  • Fixed a bug that caused an incorrect device name to be sent to the remote session (breaking licensing in some third-party apps).
  • Resolved an issue where remote app windows would occupy an entire monitor when maximized.
  • Addressed an issue where the access permissions UI appeared underneath local windows.
  • Cleaned up some shutdown code to ensure the client closes more reliably.

Updates for version 10.3.2

Date published: 11/18/19

In this release, we fixed a bug that made the display low resolution while connecting to a session

Updates for version 10.3.1

Date published: 11/18/19

Mac Remote Desktop 8

We've put together some fixes to address regressions that managed to sneak into the 10.3.0 release.

  • Addressed connectivity issues with RD Gateway servers that were using 4096-bit asymmetric keys.
  • Fixed a bug that caused the client to randomly stop responding when downloading feed resources.
  • Fixed a bug that caused the client to crash while opening.
  • Fixed a bug that caused the client to crash while importing connections from Remote Desktop, version 8.

Updates for version 10.3.0

Date published: 8/27/19

It's been a few weeks since we last updated, but we've been hard at work during that time. Version 10.3.0 brings some new features and lots of under-the-hood fixes.

  • Camera redirection is now possible when connecting to Windows 10 1809, Windows Server 2019 and later.
  • On Mojave and Catalina we've added a new dialog that requests your permission to use the microphone and camera for device redirection.
  • The feed subscription flow has been rewritten to be simpler and faster.
  • Clipboard redirection now includes the Rich Text Format (RTF).
  • When entering your password you have the option to reveal it with a 'Show password' checkbox.
  • Addressed scenarios where the session window was jumping between monitors.
  • The Connection Center displays high resolution remote app icons (when available).
  • Cmd+A maps to Ctrl+A when Mac clipboard shortcuts are being used.
  • Cmd+R now refreshes all of your subscribed feeds.
  • Added new secondary click options to expand or collapse all groups or feeds in the Connection Center.
  • Added a new secondary click option to change the icon size in the Feeds tab of the Connection Center.
  • A new, simplified, and clean app icon.

Updates for version 10.2.13

Date published: 5/8/2019

  • Fixed a hang that occurred when connecting via an RD Gateway.
  • Added a privacy notice to the 'Add Feed' dialog.

Updates for version 10.2.12

Date published: 4/16/2019

  • Resolved random disconnects (with error code 0x904) that took place when connecting via an RD Gateway.
  • Fixed a bug that caused the resolutions list in application preferences to be empty after installation.
  • Fixed a bug that caused the client to crash if certain resolutions were added to the resolutions list.
  • Addressed an ADAL authentication prompt loop when connecting to Windows Virtual Desktop deployments.

Updates for version 10.2.10

Date published: 3/30/2019

In this release, we addressed instability caused by the recent macOS 10.14.4 update. We also fixed mispaints that appeared when decoding AVC codec data encoded by a server using NVIDIA hardware.

Updates for version 10.2.9

Date published: 3/6/2019

  • In this release, we fixed an RD gateway connectivity issue that can occur when server redirection takes place.
  • We also addressed an RD gateway regression caused by the 10.2.8 update.

Updates for version 10.2.8

Date published: 3/1/2019

  • Resolved connectivity issues that surfaced when using an RD Gateway.
  • Fixed incorrect certificate warnings that were displayed when connecting.
  • Addressed some cases where the menu bar and dock would needlessly hide when launching remote apps.
  • Reworked the clipboard redirection code to address crashes and hangs that have been plaguing some users.
  • Fixed a bug that caused the Connection Center to needlessly scroll when launching a connection.

Updates for version 10.2.7

Date published: 2/6/2019

In this release, we addressed graphics mispaints (caused by a server encoding bug) that appeared when using AVC444 mode.

Updates for version 10.2.6

Date published: 1/28/2019

  • Added support for the AVC (420 and 444) codec, available when connecting to current versions of Windows 10.
  • In Fit to Window mode, a window refresh now occurs immediately after a resize to ensure that content is rendered at the correct interpolation level.
  • Fixed a layout bug that caused feed headers to overlap for some users.
  • Cleaned up the Application Preferences UI.
  • Polished the Add/Edit Desktop UI.
  • Made lots of fit and finish adjustments to the Connection Center tile and list views for desktops and feeds.

Note

There is a bug in macOS 10.14.0 and 10.14.1 that can cause the '.com.microsoft.rdc.application-data_SUPPORT/_EXTERNAL_DATA' folder (nested deep inside the ~/Library folder) to consume a large amount of disk space. To resolve this issue, delete the folder content and upgrade to macOS 10.14.2. Note that a side-effect of deleting the folder contents is that snapshot images assigned to bookmarks will be deleted. These images will be regenerated when reconnecting to the remote PC.

Updates for version 10.2.4

Date published: 12/18/2018

  • Added dark mode support for macOS Mojave 10.14.
  • An option to import from Microsoft Remote Desktop 8 now appears in the Connection Center if it is empty.
  • Addressed folder redirection compatibility with some third-party enterprise applications.
  • Resolved issues where users were getting a 0x30000069 Remote Desktop Gateway error due to security protocol fallback issues.
  • Fixed progressive rendering issues some users were experiencing with fit to window mode.
  • Fixed a bug that prevented file copy and paste from copying the latest version of a file.
  • Improved mouse-based scrolling for small scroll deltas.

Updates for version 10.2.3

Date published: 11/06/2018

Desktop
  • Added support for the 'remoteapplicationcmdline' RDP file setting for remote app scenarios.
  • The title of the session window now includes the name of the RDP file (and server name) when launched from an RDP file.
  • Fixed reported RD gateway performance issues.
  • Fixed reported RD gateway crashes.
  • Fixed issues where the connection would hang when connecting through an RD gateway.
  • Better handling of full-screen remote apps by intelligently hiding the menu bar and dock.
  • Fixed scenarios where remote apps remained hidden after being launched.
  • Addressed slow rendering updates when using 'Fit to Window' with hardware acceleration disabled.
  • Handled database creation errors caused by incorrect permissions when the client starts up.
  • Fixed an issue where the client was consistently crashing at launch and not starting for some users.
  • Fixed a scenario where connections were incorrectly imported as full-screen from Remote Desktop 8.

Updates for version 10.2.2

Date published: 10/09/2018

  • A brand new Connection Center that supports drag and drop, manual arrangement of desktops, resizable columns in list view mode, column-based sorting, and simpler group management.
  • The Connection Center now remembers the last active pivot (Desktops or Feeds) when closing the app.
  • The credential prompting UI and flows have been overhauled.
  • RD Gateway feedback is now part of the connecting status UI.
  • Settings import from the version 8 client has been improved.
  • RDP files pointing to RemoteApp endpoints can now be imported into the Connection Center.
  • Retina display optimizations for single monitor Remote Desktop scenarios.
  • Support for specifying the graphics interpolation level (which affects blurriness) when not using Retina optimizations.
  • 256-color support to enable connectivity to Windows 2000.
  • Fixed clipping of the right and bottom edges of the screen when connecting to Windows 7, Windows Server 2008 R2 and earlier.
  • Copying a local file into Outlook (running in a remote session) now adds the file as an attachment.
  • Fixed an issue that was slowing down pasteboard-based file transfers if the files originated from a network share.
  • Addressed a bug that was causing to Excel (running in a remote session) to hang when saving to a file on a redirected folder.
  • Fixed an issue that was causing no free space to be reported for redirected folders.
  • Fixed a bug that caused thumbnails to consume too much disk storage on macOS 10.14.
  • Added support for enforcing RD Gateway device redirection policies.
  • Fixed an issue that prevented session windows from closing when disconnecting from a connection using RD Gateway.
  • If Network Level Authentication (NLA) is not enforced by the server, you will now be routed to the sign in screen if your password has expired.
  • Fixed performance issues that surfaced when lots of data was being transferred over the network.
  • Smart card redirection fixes.
  • Support for all possible values of the 'EnableCredSspSupport' and 'Authentication Level' RDP file settings if the ClientSettings.EnforceCredSSPSupport user default key (in the com.microsoft.rdc.macos domain) is set to 0.
  • Support for the 'Prompt for Credentials on Client' RDP file setting when NLA is not negotiated.
  • Support for smart card-based sign in using smart card redirection at the Winlogon prompt when NLA is not negotiated.
  • Fixed an issue that prevented downloading feed resources that have spaces in the URL.

Updates for version 10.2.1

Date published: 08/06/2018

  • Enabled connectivity to Azure Active Directory (Azure AD) joined PCs. To connect to an Azure AD joined PC, your username must be in one of the following formats: 'AzureADuser' or 'AzureADuser@domain'.
  • Addressed some bugs affecting the usage of smart cards in a remote session.

Updates for version 10.2.0

Date published: 07/24/2018

  • Incorporated updates for GDPR compliance.
  • MicrosoftAccountusername@domain is now accepted as a valid username.
  • Clipboard sharing has been rewritten to be faster and support more formats.
  • Copy and pasting text, images or files between sessions now bypasses the local machine's clipboard.
  • You can now connect via an RD Gateway server with an untrusted certificate (if you accept the warning prompts).
  • Metal hardware acceleration is now used (where supported) to speed up rendering and optimize battery usage.
  • When using Metal hardware acceleration we try to work some magic to make the session graphics appear sharper.
  • Got rid of some instances where windows would hang around after being closed.
  • Fixed bugs that were preventing the launch of RemoteApp programs in some scenarios.
  • Fixed an RD Gateway channel synchronization error that was resulting in 0x204 errors.
  • The mouse cursor shape now updates correctly when moving out of a session or RemoteApp window.
  • Fixed a folder redirection bug that was causing data loss when copy and pasting folders.
  • Fixed a folder redirection issue that caused incorrect reporting of folder sizes.
  • Fixed a regression that was preventing logging into an Azure AD-joined machine using a local account.
  • Fixed bugs that were causing the session window contents to be clipped.
  • Added support for RD endpoint certificates that contain elliptic-curve asymmetric keys.
  • Fixed a bug that was preventing the download of managed resources in some scenarios.
  • Addressed a clipping issue with the pinned connection center.
  • Fixed the checkboxes in the Display tab of the Add a Desktop window to work better together.
  • Aspect ratio locking is now disabled when dynamic display change is in effect.
  • Addressed compatibility issues with F5 infrastructure.
  • Updated handling of blank passwords to ensure the correct messages are shown at connect-time.
  • Fixed mouse scrolling compatibility issues with MapInfra Pro.
  • Fixed some alignment issues in the Connection Center when running on Mojave.

Updates for version 10.1.8

Date published: 05/04/2018

  • Added support for changing the remote resolution by resizing the session window!
  • Fixed scenarios where remote resource feed download would take an excessively long time.
  • Resolved the 0x207 error that could occur when connecting to servers not patched with the CredSSP encryption oracle remediation update (CVE-2018-0886).

Updates for version 10.1.7

Date published: 04/05/2018

  • Made security fixes to incorporate CredSSP encryption oracle remediation updates as described in CVE-2018-0886.
  • Improved RemoteApp icon and mouse cursor rendering to address reported mispaints.
  • Addressed issues where RemoteApp windows appeared behind the Connection Center.
  • Fixed a problem that occurred when you edit local resources after importing from Remote Desktop 8.
  • You can now start a connection by pressing ENTER on a desktop tile.
  • When you're in full screen view, Cmd+M now correctly maps to WIN+M.
  • The Connection Center, Preferences, and About windows now respond to Cmd+M.
  • You can now start discovering feeds by pressing ENTER on the **Adding Remote Resources*- page.
  • Fixed an issue where a new remote resources feed showed up empty in the Connection Center until after you refreshed.

Updates for version 10.1.6

Date published: 03/26/2018

  • Fixed an issue where RemoteApp windows would reorder themselves.
  • Resolved a bug that caused some RemoteApp windows to get stuck behind their parent window.
  • Addressed a mouse pointer offset issue that affected some RemoteApp programs.
  • Fixed an issue where starting a new connection gave focus to an existing session, instead of opening a new session window.
  • We fixed an error with an error message - you'll see the correct message now if we can't find your gateway.
  • The Quit shortcut (⌘ + Q) is now consistently shown in the UI.
  • Improved the image quality when stretching in 'fit to window' mode.
  • Fixed a regression that caused multiple instances of the home folder to show up in the remote session.
  • Updated the default icon for desktop tiles.

You can install and set up Microsoft Remote Desktop from your Windows workstation computer to a personal Mac.

*Steps 1 and 2 require access to your Windows work computer

Step 1: Enable Remote Desktop on Your University Device

If you already have your computer configured to receive remote desktop protocol connections: e.g., you connect remotely already through a virtual private network (VPN connection), you can skip steps 1 and 2 and proceed to step 3.

1. Windows 7 –

a) Right click on the Computer option from the Start menu.

b) Left-click on Properties. The screen will display basic information about your computer.

Windows 10 –

a) Right Click on the Start Button and select System from the Menu

2. Left-click on Remote Settings from the left-hand side of the screen.

  1. The User Account Control pop-up window will be displayed.
  2. Click Yes to allow the program, System Remote Settings, to make changes to your computer. The System Properties window will open on the Remote
  3. NOTE: If you see the message “You must enable the Window Firewall exception for Remote Desktop” in the dialogue box, click on the provided link. The page that pops up will give you additional instructions on how to change settings for Remote Desktop Connection so that it works.
  4. Windows 7 – Verify that the third radio button is selected. If it is not, select it.
  5. Windows 10 – Verify that the second radio button is selected, as well as the checkbox underneath the second radio button.
  6. Click OK.

Windows 7 –

Windows 10 –

Step 2: Note Your Computer Name

After completing the above steps, you will be returned to the Properties (basic information about your computer) window.

  1. Write down the information listed in the Full computer name This information is needed when attempting to connect to your University computer from your remote PC.

Step 3: Installing Microsoft Remote Desktop

Compatibility: Requires OS X 10.6.8 or later

Visit https://itunes.apple.com/us/app/microsoft-remote-desktop/id715768417# on your Mac to download and install. This will require an Apple ID password.

Step 4: Configuring UConn’s Remote Desktop Gateway

1. Open Microsoft Remote Desktop

2. Click Preferences

3. Select the Gateway tab. Click the plus sign “+” in the lower left hand corner of the screen.

4. Enter the following information in the provided fields. You will use your NetID credentials as your username and password.

5. Close the Preferences window

Step 5: Configuring a Remote Desktop Connection

Desktop

1. Open Microsoft Remote Desktop

2. Click New

Mac Remote Desktop 8 Dmg

Remote desktop 8.0

3. Enter the following information in the provided fields. Again, you will be using your NetID credentials.

4. Close the Edit Remote Desktop window.

5. Double-click Work PC under My Desktops

Mac Os Remote Desktop 8

6. Click Continue on the Verify Certificate window.

Mac Remote Desktop Client 8

7. You should now be connected to the specific window.